Enquiry received

Thank you. Check your email for the photo request.

Your project details have been received. A follow-up email should arrive shortly asking for the bathroom photos we need to review the room properly.

Received

Your initial enquiry details are in.

Next

A short follow-up email should request the bathroom pictures.

Fallback

You can email the room photos directly if the follow-up does not arrive.

Review

The room and likely route are checked before the next recommendation is given.

What to do now

The next useful move is simple.

You do not need to restart the enquiry. Just look out for the photo-request email and send the bathroom pictures when ready.

01

Automatic follow-up

The short reply email should arrive shortly and explain the bathroom pictures that help the room review most.

02

Send the room pictures

Reply with the bathroom photos when ready so the room, route and likely next step can be checked properly.

03

Wait for the review reply

The next response should focus on the room, likely product direction and the clearest route forward.

If the follow-up does not appear

Check spam first, then send the photos directly.

If the automatic message does not appear within a few minutes, email the bathroom photos to [email protected] and include your postcode in the subject line.

Check first

If you do not see the email, check spam or junk first.

Automatic follow-up messages sometimes land there depending on the mailbox rules and provider filtering.

Fallback route

You can email the bathroom photos directly if needed.

Use [email protected] and include your postcode in the subject line so the room can be matched back to the enquiry quickly.